Giftymize allows orders to be cancelled/modified within 12 hours since the order was placed.
If you need to modify or cancel your order, please contact our Customer Service via firstname.lastname@example.org. Please include the order number of the item(s) that you would like to modify/cancel along with your requests.
*Please understand that if your order has been processed already, you cannot cancel or modify it. Please contact our Customer Service via email email@example.com as soon as possible.
*If you insist to cancel/modify a processing order, you will be charged 45% of the payment to cover product material cost.
*If your order was shipped out already, nothing can be changed any longer.